GHORCHI BEIGI, Ishaq; ROSTAMI, Mohammad Reza; SHOJAEI BAGHINI, Golnar. Designing a Customer Relationship Management Model in the Chain Retail Industry Based on Business Intelligence: A Grounded Theory Approach. Digital Transformation and Administration Innovation, [S. l.], v. 3, n. 3, p. 1–10, 2025. DOI: 10.61838/dtai.150. Disponível em: https://journaldtai.com/index.php/jdtai/article/view/150.. Acesso em: 12 oct. 2025.