[1]
I. Ghorchi Beigi, M. R. Rostami, and G. . Shojaei Baghini, “Designing a Customer Relationship Management Model in the Chain Retail Industry Based on Business Intelligence: A Grounded Theory Approach”, JDTAI, vol. 3, no. 3, pp. 1–10, Aug. 2025, doi: 10.61838/dtai.150.