The Mediating Role of Knowledge Management in the Impact of Information Technology Infrastructure on Learning and Training Optimization
Keywords:
Information Technology Infrastructure, Learning, Training, Knowledge ManagementAbstract
The present study aims to investigate the mediating role of knowledge management in the impact of information technology infrastructure on the optimization of learning and training. In terms of purpose, this study is applied, and in terms of method, it is descriptive-correlational. The statistical population consists of managers and entrepreneurs of knowledge-based companies in Isfahan, among whom 93 individuals were selected using Cochran's formula and a random sampling method. To collect the required data, a researcher-made questionnaire based on a five-point Likert scale was employed. The content validity of the instrument was confirmed by experts and specialists, and Cronbach’s alpha as well as composite reliability were used to assess the reliability. Upon distributing the questionnaire, the validity of the instrument was evaluated through three methods: construct validity (outer model), convergent validity (AVE), and discriminant validity. The AVE value for all variables should be greater than 0.50. To test the research hypotheses, structural equation modeling was conducted using SmartPLS 2 statistical software. The findings of the study indicate that all research hypotheses were supported. Accordingly, information generation, information networking, and provision of technical knowledge have a significant impact on knowledge management. Furthermore, knowledge management demonstrated a significant impact on the optimization of learning and training.
Downloads
References
Abu Huson, Y., Sierra-García, L., & Garcia-Benau, M. A. (2024). A bibliometric review of information technology, artificial intelligence, and blockchain on auditing. Total Quality Management & Business Excellence, 35(1-2), 91-113. https://doi.org/10.1080/14783363.2023.2256260
Ahmad, F. (2023). Knowledge management implementation and human resource development on employee performance. Jurnal Manajemen Bisnis, 10(1). https://doi.org/10.33096/jmb.v10i1.511
Akpoviroro, K. S. (2022). Moderating influence of E-learning on employee training and development (A study of Kwara State University Nigeria). https://doi.org/10.21272/sec.6(2).83-93.2022
Antunes, H. D. J. G., & Pinheiro, P. G. (2020). Linking knowledge management, organizational learning and memory. Journal of Innovation & Knowledge, 5(2), 140-149. https://doi.org/10.1016/j.jik.2019.04.002
Chin, W. W. (1998). Commentary: Issues and Opinion on Structural Equation Modeling. MIS quarterly, 22(1), vii-xvi. https://www.jstor.org/stable/249674
Crossan, M. M., Lane, H. W., & White, R. E. (1999). An organizational learning framework: From intuition to institution. Academy of Management Review, 24(3), 522-537. https://doi.org/10.2307/259140
Crossan, M. M., Maurer, C. C., & White, R. E. (2011). Reflections on the 2009 AMR decade award: do we have a theory of organizational learning? Academy of Management Review, 36(3), 446-460. https://doi.org/10.5465/AMR.2011.61031806
El Kadiri, S., Grabot, B., Thoben, K. D., Hribernik, K., Emmanouilidis, C., Von Cieminski, G., & Kiritsis, D. (2016). Current trends on ICT technologies for enterprise information systems. Computers in Industry, 79, 14-33. https://doi.org/10.1016/j.compind.2015.06.008
Hammer, M. (1990). Reengineering work. Harvard business review, 68(4), 104-112. https://hbr.org/1990/07/reengineering-work-dont-automate-obliterate
Heidari, M., Shirvani, Z., Rahmani, S., & Karamali, S. (2024). Investigating the Role of Information Technology in the Education and Learning of Elementary School Students. 2nd International Conference on Management Research, Education, and Training in Education, https://en.civilica.com/doc/2039447/
March, J. G. (1991). Exploration and exploitation in organizational learning. Organization Science, 2(1), 71-87. https://doi.org/10.1287/orsc.2.1.71
Mirzaei, M. (2021). Effects of Learning Management System (LMS) and Knowledge Management (KM). International Journal of New Chemistry, 8(2), 181-197. https://en.civilica.com/doc/1250185/
Nguyen, M., Rundle-Thiele, S., Malik, A., & Budhwar, P. (2023). Impact of technology-based knowledge sharing on employee outcomes: moderation effects of training, support and leadership. Journal of Knowledge Management, 27(8), 2283-2301. https://doi.org/10.1108/JKM-07-2022-0552
Noe, R. A. (2020). Employee training and development. McGraw-Hill. https://books.google.com/books/about/Employee_Training_And_Development.html?id=FgKQzgEACAAJ
Oh, S. Y. (2019). Effects of organizational learning on performance: the moderating roles of trust in leaders and organizational justice. Journal of Knowledge Management, 23(2), 313-331. https://doi.org/10.1108/JKM-02-2018-0087
Popova-Nowak, I. V., & Cseh, M. (2015). The meaning of organizational learning: A meta-paradigm perspective. Human Resource Development Review, 14(3), 299-331. https://doi.org/10.1177/1534484315596856
Purwanto, T. A., Abdillah, L. A., & Agustini, E. P. (2020). Knowledge management system analysis and planning for employee recruitment and training. Journal of Electrical, Electronics and Informatics, 4(2), 38-43. https://doi.org/10.24843/JEEI.2020.v04.i02.p01
Razaqi, M., Baloch, S., & Mohajeran, B. (2022). The Role of Knowledge Management and Digital Literacy in Job Performance: The Contribution of Organizational Learning. Information Management Science and Technology, 8(1), 359-392. https://stim.qom.ac.ir/article_2132.html
Rezaqi, M., Hedayati Khoshmehr, A., Ghasemzadeh Alishahi, A., & Shahbazi, R. (2023). Examining the Role of Students' Attitudes, System Quality, and Knowledge Management in E-Learning Usage Behavior with the Mediation of E-Learning Acceptance. Information Management Science and Technology, 9(1), 17-44. https://stim.qom.ac.ir/article_2226.html
Urbancová, H., Vrabcová, P., Hudáková, M., & Petrů, G. J. (2021). Effective training evaluation: The role of factors influencing the evaluation of effectiveness of employee training and development. Sustainability, 13(5), 2721. https://doi.org/10.3390/su13052721
Wang, N., Li, X., Song, C., & Li, L. (2020). Application of information technology in employee training. IOP Conference Series: Materials Science and Engineering, https://doi.org/10.1088/1757-899X/750/1/012069
Zamiri, M., & Esmaeili, A. (2024). Methods and technologies for supporting knowledge sharing within learning communities: A systematic literature review. Administrative Sciences, 14(1), 17. https://doi.org/10.3390/admsci14010017
Downloads
Published
Submitted
Revised
Accepted
Issue
Section
License
Copyright (c) 2025 Masoumeh Bahrami (Corresponding author); Sahel Molayi (Author)
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
