Designing a Resilient Supply Chain Model with a Focus on Financial Outcomes (Case Study: Mobarakeh Steel Company)
Keywords:
Supply Chain Resilience, Financial Implications, Data-Driven Theory, Mobarakeh Steel, Risk ManagementAbstract
Resilience enables companies to manage supply chain disruptions and continue delivering their products and services to customers. The purpose of analyzing and managing supply chain resilience is to prevent a transition to an undesirable state, that is, a situation in which failure modes may occur. Therefore, understanding the factors influencing the establishment and enhancement of supply chain resilience is of particular importance to organizational managers. The aim of the present study is to design a resilient supply chain model with a focus on financial outcomes at Mobarakeh Steel Company. The statistical population of this research includes 280 managers and supervisors from Mobarakeh Steel Company. Data collection was conducted through interviews and questionnaires, and inferential statistics along with structural equation modeling were employed to test the hypotheses. The findings of the study revealed that the factors and components influencing supply chain resilience include transformational supply chain leadership, resource-based dynamic capability, digital tools, partner dissatisfaction, customer relationship, communication quality, supply chain flexibility, supply chain robustness, supplier relationship, information processing capability, digital marketing orientation, supply chain reciprocity, knowledge-based dynamic capability, supply chain integration, and environmental dynamism. Among these factors, transformational supply chain leadership, resource-based dynamic capability, digital tools, partner dissatisfaction, customer relationship, communication quality, supply chain flexibility, supply chain robustness, supplier relationship, and information processing capability were found to significantly influence supply chain resilience. Moreover, the results indicated that supply chain resilience has a positive and significant impact on financial performance.
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